How Do I Sign Up
1. Visit our registration page here: https://herbapproach.com/my-account
2. Register for an account and follow the prompts as indicated
3. Submit proper identification to [email protected]
4. Wait for approval (Usually within 24 hours)
5. Once approved, you will receive 500 bonus points ($25) credit to spend on our shop!
We make it super easy to order from us!
- Start by filling out our simple registration form here
- Browse our premium selection from BC’s top producers here and add items to your cart
- Check out and pay using Bitcoins or Interac e-Transfer
- You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 2-4 business days. You can check your order status here
Any free gift options must be added at the time of order. Free gifts will not be sent separately and unfortunately no exceptions will be made. Kindly ensure that you choose your free gifts upon checkout otherwise the item will not be added to order.
Yes you can, we ship worldwide.
Can I cancel, edit or add to my order?
How can i refer a friend?
How does your points system work?
How do i earn more points?
There are a few ways to collect more points. Firstly, if you do a product review, you’ll earn 10 points for every review made. You can only do a review on items that you have specifically purchased. Secondly, by signing up as a new member you automatically get 500 points. Thirdly, you can earn more points for referring your friends. And last but not least, we will run points promotions periodically so sign up for our email list.
Payments and Fees
We accept Interac E-transfers as this is a safe payment method. If you bank with Canadian credit unions or regular banks, then these are easy to do online with your institution. We will send you an invoice by email once you place an order. All of the payment information that you require to make an E-transfer will be found on your invoice. For your convenience, we also accept Bitcoin. To pay with Bitcoin, just follow the instructions shown on the checkout page. We will only ship orders once payment has been confirmed.
Yes. We charge 5% GST on orders. This is included in the checkout price.
Bitcoin is a virtual currency that helps facilitate e-commerce transactions around the world while helping to keep buyer and seller anonymous and secure. Please refer to this external guide on how to purchase and sell Bitcoins.
Once the order is placed, the next step is to send your payment to us. We keep the order on hold until the payment is received. If there’s no payment after two days, then the order is cancelled.
Shipping and Handling
Any order over $300 dollars is sent with a ‘Signature Required.” If you don’t want this option, please leave a note with your order indicating “No Signature required”. Please note that Insured orders have a signature requirement which cannot be waived.
- Wrong address provided by the customer (including typos or auto-correct errors)
- Customer change of address / residence
- Theft after delivery
- Package being rejected upon delivery (by doorman or other)